Windows

Locate the OnCall folder installed on the desktop. Typically on the C drive. Delete the "rs.inn" file. If that doesn't work, try deleting all file content within the OnCall folder.

Macs

Re-installing OnCall will reset the settings. Follow the installation instructions here to reset OnCall.

If you have any difficulty installing OnCall for a Mac, contact Raygan Kelly at raygan@amion.com or (888) 898-0779 ext. 6.