Amion Privacy Policy

Amion is a product of Spiral Software, which is wholly owned by founder/developer Stuart Karon. Our development office is located at 248 Park Street, Newton, MA 02458. Any questions about privacy may be directed to Raygan Kelly at raygan@amion.com. This privacy policy covers Amion.com, the Amion OnCall desktop software, and official integrations such as the Amion mobile app and the Microsoft Teams app.

What data do we collect?

Amion collects only account information (information entered when creating an Amion account, such as scheduler contact information) and the information entered into Amion schedules. Amion schedules do not contain patient information or sensitive information of any kind; most Amion schedules contain only medical provider names, assignments, and basic contact info.

Do I own my data?

Yes. Amion schedules you create may be exported at any time in a variety of formats. Our API (programming interface) allows for advanced user-created integrations. Amion retains schedules posted to our service indefinitely, unless they are 1) overwritten with a newer or different schedule by the customer, or 2) the customer requests their removal and deletion. You may request your data be removed from Amion at any time by contacting support@amion.com.

How do we use your data?

Information we collect is used only as part of our core mission of making our customers schedules available to them where and when they need them. We do not sell, rent or share email addresses, phone lists or any schedule or customer data with third parties unless the other company is directly involved in providing core Amion services and agrees to use the data solely to deliver services to our customers.

How and where do we store your data?

Schedule data is stored on the computer on which it is created (while being edited, and as a backup) and on the Amion server. Amion's server is hosted by MIVA Merchant from their data center in Tampa, FL. Only Amion has access to the servers' contents. MIVA is a PCI Certified enterprise hosting provider. Do we share your data?

We do not sell, rent or share email addresses, phone lists or any schedule or customer data with third parties unless the other third party is directly involved in providing core Amion services and agrees to use the data solely to deliver services to our customers. For instance, if you enable an integration with a third party such as TigerConnect or Microsoft Teams, we may share your data with them in order to enable those features.

How can you control your data?

You control what data Amion has access to by deciding what you include in your Amion schedule. You also control which third party integrations are enabled for your account. For end-user access we offer many different options and controls to enable you to decide what information is accessible to who. See our security overview for details.